Job Number: 237
Location: Midland
Supervises: N
FLSA: Non-Exempt
Division: MH
Salary: $20.65 per hour. Sign on bonus may be available.
Shift: M-F 8am - 5pm; may require
a flexible work schedule; Assigned work hours may change as the needs of the
agency and clients change
Driving required: Y
Travel required: Y
Settings: office, field
POSITION SUMMARY/JOB PURPOSE:
The Mental Health Court Case
Manager assists individuals with mental illness involved in the mental health
court with treatment, rehabilitation, and support services. This is achieved by providing individuals
with resources, education and crisis prevention through coordination with the
court, judge, probation offices, and direct care staff.
This position works independently,
under limited supervision, reporting major activities through periodic
meetings.
EDUCATION, EXPERIENCE, OTHER
QUALIFICATIONS:
Education Required: A Bachelor's degree from an accredited
college or university with a major in psychology, social work, medicine,
nursing, rehabilitation, counseling, sociology, human growth and development,
physician assistance, gerontology, special education, educational psychology,
early childhood education or early childhood intervention or a bachelor's
degree with at least 30 hours of coursework in the previous fields.
Experience Required: At least 1 year experience in mental health
field preferred.
Registration, Certification,
Licensure or other Qualifications Required:
- Must maintain a valid Texas
Driver's license, auto liability insurance and a driving record acceptable to
PermiaCare's insurance requirements.
- Required to pass criminal history
and background checks as well as pre-employment drug screen.
- Must obtain QMHP certification
within 6 months of hire.
ESSENTIAL DUTIES AND
RESPONSIBILITIES:
- Provide rehab services and/or
competency restoration to clients at their home, in the office, at the
courthouse, or in the community.
- Provide transportation for clients
in personal vehicle to achieve goals.
- Ensure documentation into EHR by
using proper client record/charting daily with quality and accuracy to monitor
and evaluate client progress toward treatment goals with note entry and
recovery plan completions.
- Identify, arrange, and advocate
for clients based on need and treatment by collaborating with other direct care
staff and court personnel during team meetings, peer review, staffing and court
proceedings.
- Assist patient with medications,
including self administration of medication and medication assistance, as
needed.
- Work on call during assigned
times.
- Meet unit performance measures or
targets.
- Maintain assigned caseload of
individuals with mental illness.
- Coordinate services to designated
caseload.
- Enter accurate and appropriate
documentation of services within timeframe required.
- Maintain confidentiality of
sensitive records and treatment information, client files and protected health
information in compliance with HIPAA, laws, rules and regulations, and
established procedures.
- Maintain regular and reliable
physical on-site attendance. Regular attendance, dependability, and promptness
are required for the scheduled work day 100% of the time, to ensure consistency
and completeness of program's processes.
- Comply with the Abuse, Neglect,
and Exploitation policy and reporting requirements.
- Adhere to the Code of Conduct and
Standards of Behavior policy requirements.
- Establish and maintain effective
work relationships with individuals served and their families, supervisors,
co-workers and visitors by demonstrating cooperative, courteous and respectful
behavior at all times.
- Communicate regularly with
supervisor.
- Open and process mail/email in a
timely manner.
- Answer phone, collect phone messages
and respond to requests timely and accurately.
- Maintain safe and clean working
environment by complying with procedures, rules and regulations.
- Perform all work functions and
interactions using a trauma informed approach.
- Display professionalism when
representing PermiaCare and the program in the community.
- Maintain compliance with legal
requirements and company policies and procedures.
- Maintain valid and current
driver's license, auto insurance, acceptable driving record and reliable
transportation at all times. Driving may be required for this position.
- Complete all training as assigned
prior to due date.
- Other duties as assigned.
MARGINAL DUTIES AND
RESPONSIBILITIES (these duties are not designated as essential for the purposes
of ADA; they are still required duties):
- Fill in for other MH staff as
needed.
- Respond to crisis calls related to
clients.
- Attend local, state and national
conferences and trainings to develop a working knowledge of recovery services.
- Provide translation, if
applicable.
- Participate in team meeting or
staffings.
- Participate in community
activities and/or attends community meetings as needed.
- Participate in workgroups and
committees as assigned.
- KNOWLEDGE, SKILLS, ABILITIES AND
COMPETENCIES:
- Advanced knowledge of mental
illness and treatment.
- Knowledge of local and state
resources.
- Knowledge of court proceedings.
- Ability to work with court
personnel.
- Knowledge of HIPAA and ability to
protect confidentiality.
- Effective multi-tasking skills.
- Good organizational skills.
- Welcoming, positive behavior.
- Ability to express self clearly
and effectively, orally and in writing.
- Effective time management skills.
- Exceptional customer service
skills, including positive attitude.
- Cultural sensitivity.
- Dependable attendance and
punctuality.
- Knowledge of trauma informed
theories, principles and practices.
- Flexibility and adaptability to
different work environments.
- Excellent computer skills,
including Word, Excel, Outlook, and Electronic Health Records (EHR).
- Reading and comprehending.
- Reasoning and analyzing.
- Ability to coordinate with various
inter-agency personnel.
- Ability to fulfill PMAB and
CPR/First Aid requirements.
- Ability to work independently.
- Good interpersonal skills,
including ability to build rapport with individuals including co-workers.
- Ability to display comfort in
interacting with individuals of diverse cultural, ethnic and economic
backgrounds and with social service, healthcare, educational and criminal
justice organizations, as needed.
- Ability to acquire and utilize new
skills as the job requires.
- Ability to work cooperatively and
productively with supervisor, individuals, co-workers, and groups of persons at
all levels of activity, contributing to a spirit of teamwork.
- Ability to maintain highly confidential
information.
- Ability to remain calm in
stressful situations.
- Ability to plan and schedule work
and implement directives without constant supervision.
- Model professionalism by
appropriate dress, language, ethics and work habits.
- Ability to drive personal and/or
company vehicle. This position may
require travel to agency program sites, community and residential sites, and/or
locations outside the PermiaCare catchment area. This position may require transport of agency
individuals and/or individuals served.
PHYSICAL REQUIREMENTS:
Abilities Required:
- Light Lifting, under 15 lbs
- Light Carrying, under 15 lbs
- Walking
- Standing
- Sitting
- Operating office equipment
- Operating motor vehicle
- Ability to see
- Hearing (with aid)
- Ability to write
- Ability to count
- Ability to read
- Ability to tell time
Other (specify): driving required. May require some travel
after hours and overnight.
WORKSITE CONDITIONS:
- Travel
- Inside
- Working closely with others
- Working alone
ADA Statement: Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
EEO Statement: PermiaCare is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal Opportunity
Employer, making decisions without regard to race, color, ethnicity, national
origin, sex, sexual orientation, gender identity, religion, age, disability,
veteran status, genetic information, or any other characteristic protected by
state or federal law.
This job description is not
designed to cover or contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job. Duties, activities and responsibilities may
change or new ones may be assigned at any time with or without notice. This job
description does not constitute an employment contract with PermiaCare. Employment is at-will.
#IN24